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How megafrenzy Handles Your Personal Information

Your account information, payment details, and browsing activity on megafrenzy are handled with clear purpose — we collect only what we need to run your account and process your transactions through PayPal, Venmo, or Play+.

Account data transparencyPayPal, Venmo, Play+ payment contextYour access and correction rightsRetention limits explainedState-law-dependent availability
megafrenzy How megafrenzy Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete specific information, you can reach our privacy team through the channels below. We aim to acknowledge your request promptly and respond with a full answer within the timeframe required by applicable state law. Availability of our support channels depends on where you are and what local law permits.

Live Chat Open the chat widget from any page while logged in. Describe your data request clearly and our team will route it to the privacy queue for a written response.
Email Support Send your privacy request to our support address found in your account settings. Include your registered email so we can verify your identity before actioning any changes.
Account Settings Some data preferences — like marketing email opt-outs and cookie choices — can be adjusted directly inside your account settings panel without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies, Security and Retention

We apply encryption to data in transit and at rest. Your account session uses SSL across all device types — whether you are on a mobile browser checking live NFL odds or on desktop browsing the casino lobby. Cookies help us keep your session active and remember your preferred payment method between visits. We retain account data for as long as your account is active and for the period required by applicable state regulations after closure. You can request your data file or deletion at any time through the contact paths listed on this page.

SSL Encryption

All data moving between your browser or mobile app and our servers is encrypted via SSL, covering account logins, PayPal transactions, and session activity on any device.

Cookie Controls

Our cookie banner lets you accept or adjust non-essential cookies on your first visit. Functional cookies required to keep your account session running cannot be switched off.

Retention Schedule

We keep your account records for as long as state law requires. Once the retention window closes, data is deleted or anonymized following our internal data-lifecycle process.

Identity Verification

When you request a withdrawal to Venmo or Play+, we may ask you to verify your identity via a document upload. That data is processed by our verification partner under strict access controls.

Privacy Policy Questions, Answered

These are the questions we hear most often about how your data is handled on megafrenzy. If your specific question is not covered here, reach out through live chat or email and our privacy team will respond directly.

We collect your name, email address, date of birth, and the payment details you enter — such as your PayPal email or Play+ card reference — to open and verify your account.

We share data only with contracted service providers — identity verification, payment processing via Venmo or PayPal, and fraud detection. We do not sell your data to advertisers.

Retention periods depend on the state law that applies to your account. After that window closes, we delete or anonymize your records following our internal data-lifecycle schedule.

Yes. Send a data-access request via email or live chat using your registered address. We verify your identity first, then provide a structured copy of your account data.

Submit a deletion request through live chat or email. We action it within the timeframe required by applicable state law and confirm in writing when deletion is complete.

We use functional cookies to keep your session active and optional analytics cookies to improve the platform. You can adjust non-essential cookie preferences through the banner on your first visit.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.